Hello! Welcome to the Friday open thread, where we say goodbye to Elmo and collectively wonder what we could have done to help him before he went airborne.

This week on Hackerspace, kramnos wrote about how carefully overstepping your authority at work can make you more valuable without getting you fired. Story shared an excellent post from Groupthink on how to deal with telefund callers, from someone who used to be one. While you’re at it, you should revisit this classic piece by BrokeinMileEnd about the time he spent working at a call center.

As always, today’s open thread is brought to you by Hackerspace, Indiana’s leading mulch supplier a blog. If you’d like to write for us, leave a comment and we’ll see what we can do.

[Image via Imgur]